Boyd explained that pre-pandemic KGH had a 24-hour visitation policy. Families were always there to hear physicians talk about their loved ones and could immediately ask questions about their treatment plan. During the third wave, Boyd said physicians are visiting the patients and then calling their families afterward.
“These are family members who completely disconnected from their loved ones,” Boyd said. “Seeing your loved one over a Zoom meeting on an iPad is really no substitute for being at their bedside and being able to touch, hold and talk to them.”
Telling a family virtually that their loved one didn’t make it has been incredibly impactful personally, Boyd said.
“Having to set up a Zoom meeting on my phone so a family that’s hundreds of kilometres away can watch their loved one take their last breath has been one of the most emotionally scarring things I’ve ever done,” Boyd said. “You read about this in the news and on Twitter, but until it actually happens to you … it all just sort of feels sort of nebulous.”
While Boyd has seen his colleagues in the Greater Toronto Area and elsewhere criticize the government, he said he doesn’t have the experience with politics to offer an opinion. He did ask that those in the public follow health guidelines to make all of their work in the ICU worth it.
“I would give the same advice that I give to my parents,” Boyd said. “Listen to the people who know what they’re doing — the medical officers of health. Stay home, stay safe, wear your mask. …
“I think there’s hope, too, right? We’ve seen the numbers in Ontario plateau off. … We’re all really busy, we’re stretched thin, but we’re able to push through this because there is an end in sight.”
This content was originally published here.