“It’s very confusing for a lot of restaurant owners and managers what our responsibilities are.”
He said he lost a table of customers after a manager at Fiazza’s Murray Street location asked for ID. Two customers were willing to produce ID while the third person became agitated and refused. The three people refused to sit at two separate tables, Craig said.
“We get the backlash,” Craig continued. “It gets put back on the restaurant that this is our fault.”
Roger Chapman, the city’s director of bylaw and regulatory services department, said his staff proactively inspects restaurants and bars and responds to complaints made in those venues regarding compliance with COVID-19 regulations.
Chapman did not say that restaurant staff had to ask for documents showing that patrons lived in the same household. Restaurant operators who are concerned patrons are not following the regulations can contact bylaw for assistance, Chapman said.
Under the provincial order, patrons must provide ID to bylaw officers, Chapman said. Failure to do so could result in a charge and fine of $880 issued to the business or the patron, Chapman said.
Ottawa’s COVID-19 numbers have worsened since the city moved into the red zone more than a week ago. If the city moves into the grey zone, then indoor dining will not be allowed, according to the province’s pandemic framework. Patio dining would be allowed and the same-household regulation would apply, says the province’s main COVID-19 website.
This content was originally published here.